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I looked at my friend and said, “I have something I want you to read. It is the first two parts of my book. This book will teach you everything you need to know to get your foot in the door, facts you need to know, even how and what to say in interviews! It will have employers banging down your door. You’ll become an upskilling ninja. It will recharge your job-seeking batteries and jumpstart your career.” 

 

It's got imagery, pictures, graphs, charts, scorecards, and the wise words of the very best thought leaders in our space.   

 

Why did I do it this way?  Because we all learn differently, visual, kinesthetic, auditory, etc., so I can guarantee this book will meet you exactly where you’re at and give you the tools to rock your Customer Success job search, and subsequent promotions.” 

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Your Guide to a Thriving Customer Success Career.

Start Strong or Lead Boldly: Two Free E-Books, One for Launching Your Customer Success Career, Another for Executives Ready to Lead.

Are you ready to learn how to break into the field of CS and become a Customer Success Manager?

Then leave your email and download Part 1 for free!   

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In Part 1 you will learn how the 10 Laws of Customer Success can be used to find your dream job in customer success!  You’ll learn how to:

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Pursue the right employer

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Gain a potential employer’s loyalty 

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Manage your time so you have more of it  

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Make you and your employer wildly successful

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Accelerate the hiring process

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Differentiate yourself from the masses, and much more!

But wait, there’s more… isn’t there always?  Circling back to the beginning of this story, my friend was so excited by this news that she paid for my cup of coffee. That made me think. Would you want to change your life for the price of a cup of coffee?  If so, then you’re in luck!  Part 2 is, dum, dah, dah, dum…. yes, the price of a cup of coffee. 

Are you ready to take your career to the next level and prepare yourself NOW to become a Director… and learn what it takes to win that promotion?

Then download Part 2 … it’ll change your life.  Yup, I just said it.  I’m not afraid. 

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In Part 2 you will know how to take your newly acquired Customer Success Manager position and parlay it into a coveted Director of CS position!  You’ll:

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Receive Two (2) FREE scorecards: One to gauge your current company’s Customer Success (courtesy of my friend and fellow thought-leader Nils Vinje), and mine to gauge your Employment Success thus far 

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Learn the key areas to focus on as a Director of Customer Success

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Gain insider knowledge and some of the best kept secrets on how customer success really works

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Know exactly what it takes to prepare yourself for a Director of Customer Success position. 

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Determine exactly how to flip your perspective to catapult your success 

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Practice actionable tactics that get you to that next promotion of Vice President, and so much more! 

HOW TO LAND AND SUCCEED IN THE
CUSTOMER SUCCESS PROFESSION

A Success Playbook for Your Employment Journey

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EBOOK

How to Land and Succeed in the Customer Success Profession

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PART ONE

...how the 10 Laws of Customer Success can be used to find your dream job in customer success!  You’ll learn how to: 

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PART TWO

...take your newly acquired Customer Success Manager position and parlay it into a coveted Director of CS position!  You’ll: 

  • Pursue the right employer  

  • Make you and your employer wildly successful 

  • Gain a potential employer’s loyalty 

  • Accelerate the hiring process 

  • Manage your time so you have more of it  

  • Differentiate yourself from the masses, and much more!  

  • Receive Two (2) FREE scorecards to gauge your Employment Success thus far.

  • Learn the key areas to focus on as a Director of Customer Success

  • Determine how to flip your perspective to catapult your success

  • Gain insider knowledge on how customer success really works

  • Practice actionable tactics to win your next promotion, and more!

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