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#3 NO PAYWALL! Nov BookShop: Explore Gainsight Customer Success Strategies from "The Customer Success Economy" written by Nick Mehta and Allison Pickens' book (free downloads & group discussion)
CHAPTERS COVERED: Ch 8 - It Can't Be Delegated Ch 9 - Product: Design from the Start with CS Ch 10 - Marketing: Tips of Successful VoC...
Dana Soza
4 hours ago1 min read


#2 NO PAYWALL! Oct BookShop: Explore Gainsight Customer Success Strategies from "The Customer Success Economy" written by Nick Mehta and Allison Pickens' book (free downloads & group discussion)
Chapters Covered in BookShop #2 Ch 3 - The Customer Success Job Market Ch 4 - Customer Success Stops Churn Ch 5 - Customer Success is a...
Dana Soza
Mar 242 min read


#1 NO PAYWALL! Sept BookShop: Explore Gainsight Customer Success Strategies from "The Customer Success Economy" written by Nick Mehta and Allison Pickens' book (free downloads & group discussion)
Chapter 1 - Customer Success: What is is and why it affects everything This BookShop series kicked off post-COVID... but surprise,...
Dana Soza
Mar 182 min read
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